{"id":6159,"date":"2024-12-06T16:45:53","date_gmt":"2024-12-06T15:45:53","guid":{"rendered":"https:\/\/royalbeveragesgroup.com\/?page_id=6159"},"modified":"2024-12-20T10:53:00","modified_gmt":"2024-12-20T09:53:00","slug":"klantenservice","status":"publish","type":"page","link":"https:\/\/royalbeveragesgroup.com\/en\/klantenservice\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6159\" class=\"elementor elementor-6159\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4622d25 e-flex e-con-boxed e-con e-parent\" data-id=\"4622d25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45871ec color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"45871ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Here you will find useful information about ordering from Royal Beverage Group. Do you have other questions? Please <span style=\"text-decoration: underline;\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/contact\/\"><strong>contact<\/strong><\/a><\/span> us!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-a1a421e e-flex e-con-boxed e-con e-parent\" data-id=\"a1a421e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-58f981f e-con-full e-flex e-con e-child\" data-id=\"58f981f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48a2d08 elementor-widget elementor-widget-heading\" data-id=\"48a2d08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Useful links<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7fcf17 elementor-widget__width-inherit elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e7fcf17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-beb5cdf elementor-nav-menu__align-start elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"beb5cdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-text e--animation-none\">\n\t\t\t\t<ul id=\"menu-1-beb5cdf\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6164\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/klantenservice\/\" class=\"elementor-item\">Customer Service<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6142\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/algemene-voorwaarden\/\" class=\"elementor-item\">General Terms and Conditions<\/a><\/li>\n<li class=\"uitgelogd menu-item menu-item-type-post_type menu-item-object-page menu-item-6428\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/inloggen\/\" class=\"elementor-item\">Log in<\/a><\/li>\n<li class=\"uitgelogd menu-item menu-item-type-post_type menu-item-object-page menu-item-6430\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/registreren\/\" class=\"elementor-item\">Register<\/a><\/li>\n<li class=\"ingelogd menu-item menu-item-type-post_type menu-item-object-page menu-item-6429\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/mijn-account\/\" class=\"elementor-item\">My Account<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6897\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/privacyverklaring\/\" class=\"elementor-item\">Privacy policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6898\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/cookiebeleid\/\" class=\"elementor-item\">Cookies<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6939\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/faq\/\" class=\"elementor-item\">FAQ<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-beb5cdf\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6164\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/klantenservice\/\" class=\"elementor-item\" tabindex=\"-1\">Customer Service<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6142\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/algemene-voorwaarden\/\" class=\"elementor-item\" tabindex=\"-1\">General Terms and Conditions<\/a><\/li>\n<li class=\"uitgelogd menu-item menu-item-type-post_type menu-item-object-page menu-item-6428\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/inloggen\/\" class=\"elementor-item\" tabindex=\"-1\">Log in<\/a><\/li>\n<li class=\"uitgelogd menu-item menu-item-type-post_type menu-item-object-page menu-item-6430\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/registreren\/\" class=\"elementor-item\" tabindex=\"-1\">Register<\/a><\/li>\n<li class=\"ingelogd menu-item menu-item-type-post_type menu-item-object-page menu-item-6429\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/mijn-account\/\" class=\"elementor-item\" tabindex=\"-1\">My Account<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6897\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/privacyverklaring\/\" class=\"elementor-item\" tabindex=\"-1\">Privacy policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6898\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/cookiebeleid\/\" class=\"elementor-item\" tabindex=\"-1\">Cookies<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6939\"><a href=\"https:\/\/royalbeveragesgroup.com\/en\/faq\/\" class=\"elementor-item\" tabindex=\"-1\">FAQ<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c63e727 e-con-full e-flex e-con e-child\" data-id=\"c63e727\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-612d003 elementor-widget elementor-widget-n-accordion\" data-id=\"612d003\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1010\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1010\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Order <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1010\" class=\"elementor-element elementor-element-56d2805 e-con-full e-flex e-con e-child\" data-id=\"56d2805\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98e1a34 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"98e1a34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Royal Beverages Group we like to make it easy for you to place orders. Log in to our website and order directly, or request an account if you are not yet a customer.<\/p><p><strong>Important: <\/strong>Registration is exclusive to businesses within the B2B sector, such as liquor stores, horeca establishments, and wholesalers. Private orders are not possible.\u00a0<\/p><p>Orders are accepted in quantities of 6 or 12 bottles, depending on the box content.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1011\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1011\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Payment <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1011\" class=\"elementor-element elementor-element-ced71ef e-con-full e-flex e-con e-child\" data-id=\"ced71ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90e9ea1 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"90e9ea1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All deliveries are based on invoice payment within 14 days, unless otherwise agreed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1012\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1012\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Deliveries <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1012\" class=\"elementor-element elementor-element-b6477c3 e-con-full e-flex e-con e-child\" data-id=\"b6477c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b77c219 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"b77c219\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Orders placed before 10:00 AM are typically delivered within 2 business days within the Netherlands. Unfortunately, it is not possible to specify delivery time windows.<\/p><p>Shipping costs for smaller orders will be charged according to the table below:<\/p><table width=\"359\"><tbody><tr><td width=\"179\"><strong>Amount<\/strong><\/td><td width=\"180\"><strong>Shipping Costs<\/strong><\/td><\/tr><tr><td width=\"179\">\u20ac 950,-<\/td><td width=\"180\">\u20ac 40,-<\/td><\/tr><tr><td width=\"179\">\u20ac 1000,-<\/td><td width=\"180\">Gratis<\/td><\/tr><\/tbody><\/table><p>All mentioned amounts are exclusive of VAT.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Hier vind je handige informatie over bestellen bij Royal Beverage Group. Heb jij andere vragen? Neem dan contact met ons<\/p>","protected":false},"author":84,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6159","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Klantenservice - Ontdek het exclusieve assortiment van Royal Beverages Group<\/title>\n<meta name=\"description\" content=\"De vinologen en Liquoristen\u00a0van Royal Beverages Group denken met u mee bij het opstellen van uw assortiment dmv een proeverij en advies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/royalbeveragesgroup.com\/en\/klantenservice\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klantenservice - 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